Our Services

The following is a partial list of our services.  We will work with you to customize our services to meet your institution's individual needs, whether you need help with a short or long-term project, or would just like us to come in to do an analysis of where you are today and to point you in the right direction toward increasing your revenues.  We will be happy to meet with you to discuss your needs. 

 

  • Analyze your current debit card portfolio--the size of your portfolio, the penetration of your DDA base, activation and usage rates--and compare those numbers with industry benchmarks
  • Identify areas of growth and make recommendations on ways to maximize revenues 
  • Create action plan for implementing recommendations
  • Educate customer service staff to better understand debit cards so they can properly service your customers and to improve card penetration

 

  • Develop a fraud management program
  • Recommend product enhancements
  • Project management services for debit card or ATM related projects
  • Assist with vendor negotiations
  • Analyze current ATM network program and make recommendations on improving profitability
  • Analyze current ATM program pricing, perform market analyses, and make recommendations on updating pricing strategy to increase revenues

For more information, email us at info@durginhillconsulting.com